Terms of service
Last updated: August 15, 2026
OVERVIEW
Welcome to Veelzo! The terms “we,” “us,” and “our” refer to Veelzo. Veelzo operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with an online shopping experience (the “Services”). Veelzo is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is accurate, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate information about the footwear and other products available through our online store.
Product images are provided for informational purposes. Colors and product appearance may differ from how they appear on your screen depending on your device, display settings, and other technical factors.
Product specifications, descriptions, colors, sizes, availability, and other information may vary by product and may be updated from time to time.
We reserve the right to discontinue any product at any time and may limit the quantities of products available to any person, geographic region, or jurisdiction where appropriate.
Please review the individual product page carefully before placing an order.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the selected products. Veelzo reserves the right to accept or decline an order where permitted by applicable law.
An order is not accepted until Veelzo confirms acceptance. Payment must be successfully authorized or completed before an order can be processed.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has entered processing.
If we do not accept, modify, or cancel an order, we may attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed.
Your purchases are subject to our applicable Return and Refund Policy.
You represent that purchases made through our store are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product will generally be the price displayed at the time the order is placed and will be included in your order confirmation.
Applicable taxes, shipping charges, or other charges will be displayed during checkout where applicable.
Prices displayed on our website may differ from prices offered by third-party websites or other sellers.
We may offer promotions from time to time. Certain promotions may be subject to additional terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms, the promotion terms will apply to that promotion.
You agree to provide current, complete, and accurate purchase, payment, and account information for purchases made through our store.
You agree to promptly update information such as your email address, billing information, and payment details when necessary so that we can complete your transactions and contact you.
You represent that you are authorized to use the payment method provided for your purchase and agree to pay all applicable charges displayed during checkout.
SECTION 5 - SHIPPING AND DELIVERY
Shipping methods, applicable shipping charges, and estimated delivery times are presented during the purchasing process where applicable.
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Veelzo is not responsible for delivery delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, customs processing, transportation disruptions, or other events beyond our control.
If you experience a shipping or delivery issue, please contact us at help@veelzo.com and provide your order number.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, website design, selection, and arrangement of content, are owned by Veelzo, its affiliates, licensors, or applicable third parties and may be protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit materials available through the Services without prior written permission, except where permitted by law.
Except as expressly provided in these Terms, nothing grants you a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Veelzo, Shopify, or any third party.
Veelzo's names, logos, product and service names, designs, and slogans may be trademarks of Veelzo or their respective owners. You may not use such trademarks without appropriate permission.
Shopify's trademarks remain the property of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to third-party tools as part of the Services.
Such tools may be provided by third parties that Veelzo does not control or monitor.
You acknowledge and agree that optional third-party tools may be provided on an “as is” and “as available” basis without warranties, representations, or conditions of any kind, unless otherwise required by applicable law.
We are not responsible for losses or issues arising from your use of optional third-party tools to the extent permitted by applicable law.
Any use of optional tools offered through the Services is at your own discretion, and you should review the applicable terms and policies provided by the relevant third-party provider.
We may introduce new features, tools, or resources through the Services in the future. Any new features will also be considered part of the Services and will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials or hyperlinks to websites and services provided or operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, privacy practices, security, or availability of third-party websites or materials.
If you choose to access third-party websites through links provided on our Services, you do so at your own discretion.
We are not responsible for losses, damages, or issues related to your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites, except where liability cannot legally be excluded.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Veelzo is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions between you and Veelzo.
By using the Services, you acknowledge that Shopify provides the technology platform that supports our online store but is not responsible for the products, services, or transactions offered directly by Veelzo, except as otherwise required by applicable law.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, process, and disclose personal information when you use our Services or purchase products from our store.
Because our Services are hosted by Shopify, Shopify may also collect and process information relating to your access to and use of the Services.
You can review Shopify's Privacy Policy here:
Shopify Consumer Privacy Policy
By using the Services, you acknowledge that you have reviewed our applicable privacy policies.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content to us (“Feedback”), you grant Veelzo a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting the Services, subject to applicable law.
You represent and warrant that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of any third party.
You agree that your Feedback will not contain unlawful, defamatory, abusive, obscene, threatening, fraudulent, misleading, or malicious content.
You may not submit Feedback using a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your Feedback.
You are responsible for the Feedback you submit and its accuracy.
We reserve the right, but have no obligation, to monitor, edit, or remove Feedback that we determine violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, estimated transit times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.
Where permitted by applicable law, we may also cancel or modify an order if an order was placed based on materially inaccurate information.
If we make a material change affecting an existing order, we will take reasonable steps to notify the customer.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not use the Services:
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For any unlawful or malicious purpose.
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To violate applicable federal, state, local, or international laws or regulations.
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To infringe upon or violate the intellectual property rights of Veelzo or others.
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To harass, abuse, threaten, defame, or harm our employees, customers, or other persons.
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To submit false or misleading information.
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To impersonate another person or entity.
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To transmit viruses, malware, or other harmful code.
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To send spam, phishing messages, or other unauthorized solicitations.
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To collect or track the personal information of others without authorization.
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To scrape, crawl, copy, reproduce, or exploit the Services without authorization.
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To interfere with or circumvent security features of the Services or related websites.
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To engage in conduct that restricts or inhibits another person's use of the Services.
We reserve the right to suspend, restrict, disable, or terminate access to the Services where permitted by applicable law if we determine that these Terms have been violated.
SECTION 14 - TERMINATION
We may restrict or terminate your access to the Services, or any part of the Services, where permitted by applicable law.
You remain responsible for any amounts owed to Veelzo up to the effective date of termination.
Provisions that by their nature should survive termination, including intellectual property, feedback, disclaimers, limitations of liability, indemnification, privacy, and applicable governing law provisions, will continue to apply after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented through the Services is provided for general informational and shopping purposes.
To the maximum extent permitted by applicable law, Veelzo makes no warranties regarding the accuracy, completeness, availability, or usefulness of information provided through the Services beyond warranties that cannot legally be excluded.
Your use of the Services is at your own risk, subject to any rights and protections provided to you under applicable law.
Nothing in these Terms is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Veelzo and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services or purchase of products through the Services.
This limitation does not apply where liability cannot legally be excluded or limited under applicable law.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Veelzo, its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:
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Your breach of these Terms.
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Your violation of applicable law or the rights of a third party.
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Your misuse of the Services.
We may provide notice of an applicable claim and may reasonably participate in or control the defense of such claim where appropriate.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will continue in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with the policies referenced herein, constitute the agreement between you and Veelzo regarding your use of the Services and supersede prior agreements, communications, and proposals concerning the Services, except where otherwise required by law.
SECTION 20 - ASSIGNMENT
You may not transfer or assign these Terms or any of your rights or obligations under them without our prior written consent, except where permitted by law.
Veelzo may assign or transfer these Terms and its rights and obligations where permitted by applicable law.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by the applicable laws of the jurisdiction where Veelzo is headquartered, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Any disputes will be handled in the courts having appropriate jurisdiction over the applicable matter, subject to any rights you may have under applicable law.
SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to review this page periodically for changes.
Where required by applicable law, we will provide notice of material changes.
Your continued use of or access to the Services following the posting of changes to these Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us using the contact information below.
Veelzo
Phone number: (718) 418-0809
Email: help@veelzo.com
Address: 1171 Simpson St, Bronx, New York 10459, United States.