Payment Policy

At Veelzo, we aim to provide a simple, secure, and convenient checkout experience for our customers.

How to Place an Order

When you are ready to purchase a product, add the item to your shopping cart and proceed to Checkout.

Depending on the options available, you may be able to continue as a guest or use an available customer account option.

During checkout, you will be asked to provide the information necessary to process your order, including your shipping and billing details and your selected payment method.

Before submitting your order, you will have an opportunity to review your order details and the applicable total, including product prices, taxes, and any other applicable charges.

Accepted Payment Methods

Veelzo accepts the payment methods that are available and displayed during checkout.

Depending on the payment options enabled for your order, available payment methods may include:

• Visa

• Mastercard

• American Express

• Discover

• Shop Pay

• PayPal

• Apple Pay

• Google Pay

• Other payment methods displayed at checkout

Payment method availability may vary depending on factors such as your location, device, browser, and the payment options available for your order.

Only payment methods displayed on the checkout page should be considered available for your purchase.

Payment Authorization

When you submit an order, your selected payment method may be subject to authorization or verification by the applicable payment provider.

An order may be delayed, declined, or canceled if the payment cannot be authorized, the payment information provided is inaccurate, or additional verification is reasonably required.

If additional information is required to process or verify an order, we may contact you using the phone number or email address provided during checkout.

Payment Security

We take reasonable measures to help protect information submitted through our website.

Payments are processed through Shopify and/or applicable third-party payment providers. Payment information may be securely transmitted to the relevant payment processor for authorization and processing.

Veelzo does not intentionally request that customers send complete payment card numbers, security codes, passwords, or other sensitive payment credentials through email or other unsecured communication methods.

For more information about how personal information is handled, please review our Privacy Policy.

Pricing and Payment Errors

We make reasonable efforts to display accurate product prices and payment information on our website.

However, occasional errors may occur. If we discover an error affecting an order, we may contact you to determine whether you would like to proceed with the order at the correct price or cancel the affected order, subject to applicable law.

If an order is canceled because of a payment or pricing error after payment has been processed, any applicable refund will generally be issued to the original payment method where possible.

Order Verification

For certain orders, additional verification may be required to help protect customers and prevent unauthorized transactions.

If verification is required, we may contact you using the contact information provided during checkout.

Providing accurate and current contact information can help us process your order efficiently.

Payment Confirmation

After successfully completing your purchase, you will receive an order confirmation containing your order number and relevant purchase details.

If you do not receive your order confirmation, please check your spam or junk email folder. If you still cannot find it, please contact our customer support team.

Need Help?

If you have questions about payment, checkout, or an order, please contact us.

Veelzo

Phone: (718) 418-0809

Email: help@veelzo.com

Business Address:

1171 Simpson St
Bronx, New York 10459
United States

Website: veelzo.com